Perspective-display sequence reminds of someone I know who tends to struggle with delivering her opinion in a 'hospitable environment.' She understands the concept of meeting a new person and asking them questions, such as, "Do you like music?" Unfortunately, she has unique and narrow interests, so after both agree that they like music and the other person then naming his/her favorite genre, band, or musician, she responds in a way that indicates she does not like that genre, band, or musician, and that she thinks not so highly of them for liking it. This typically ends the conversation--abruptly and awkwardly.
Possibly because it uses the court case example, but I've wondered throughout this book if CA is part of law school requirements. It seems like it would train lawyers to quickly analyze what information is being communicated to them both that isn't readily obvious to some people (like me).
Chapter 7 was pretty straightforward. I think it was easier for me to relate to because I took a lot of literature courses in undergrad, so I'm used to analyzing documents and expect to find a lot of additional information from documents. It makes sense that to have a comprehensive analysis of a topic, we need both documents and conversation.
Chapters 9 and 10 were by far my favorite chapters in the book. Chapter 10 clearly explains how the process should be done, while Chapter 9 provides a well-organized, detailed illustration. I would have liked for the these two chapters to be at the beginning of the book. I think it would have helped me understand the purpose of the other 8 chapters better.
Well....keep in mind that few researchers are actually looking at online interaction - most are listening to recordings in conjunction with reading the transcript so they do have more access to the "non-verbals" than you do in a text message.
ReplyDeleteI don't know that CA is part of law school training, but I think that CA experts do get called in from time to time as expert witnesses, in fact I think Mercer mentioned that in that first book we read years ago...